Privacy Policy
Last Updated: September 14, 2026
The Creator Mart ("The Creator Mart", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share information when you access or use our website, marketplace, products, services, and related features.
By using The Creator Mart, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you create an account, purchase a product, become a seller, upload products, contact support, submit a review, or otherwise use our Services.
This information may include:
• Full name
• Username
• Email address
• Password and account authentication information
• Profile information
• Country or region
• Billing information
• Purchase and order information
• Product download history
• Seller information
• Product submission information
• Withdrawal and payout information
• Tax and payment information
• KYC and identity verification information, where required
• Information provided through customer support
• Reviews, comments, messages, and other information you voluntarily submit
We may also automatically collect certain technical information when you use our website.
This may include:
• IP address
• Browser type and version
• Operating system
• Device information
• Device identifiers
• Screen resolution
• Language preferences
• Time zone
• Pages visited
• Products viewed
• Search activity
• Download activity
• Login activity
• Referring website
• Date and time of access
• Error and performance information
2. Account Information
When you create an account with The Creator Mart, we collect information necessary to create and maintain your account.
Your account information may be used to:
• Create and manage your account
• Authenticate your identity
• Provide access to purchased products
• Maintain your purchase history
• Provide seller functionality
• Communicate with you
• Protect your account
• Prevent unauthorized access and abuse
You are responsible for keeping your account credentials confidential.
3. Purchase and Transaction Information
When you purchase products through The Creator Mart, we may collect and retain information related to the transaction.
This may include:
• Order ID
• Transaction ID
• Purchased product
• Purchase date
• Purchase amount
• Currency
• License information
• Payment status
• Refund information
• Download history
• Billing information
This information is used to process orders, provide product access, maintain purchase records, provide customer support, prevent fraud, and resolve disputes.
4. Payment Information
Payments may be processed through third-party payment gateways and payment service providers.
Depending on the payment method, the payment provider may collect payment information such as card details, billing information, transaction information, and fraud-prevention information.
The Creator Mart generally does not store complete payment card numbers or security codes such as CVV unless specifically required by an authorized payment service.
Payment providers may process your information according to their own privacy policies and terms.
5. Seller and Author Information
If you register as a seller or author, we may collect additional information required to provide seller services.
This may include:
• Seller name
• Username
• Contact information
• Product information
• Product files
• Product descriptions
• Product images and screenshots
• Product pricing
• Sales information
• Earnings information
• Withdrawal information
• Tax information
• KYC information
• Identity verification documents
• Banking or payout information
Seller information may be used to process sales, manage earnings, process withdrawals, verify identity, prevent fraud, comply with applicable laws, and operate the marketplace.
6. KYC and Identity Verification
Where required for seller registration, withdrawals, fraud prevention, regulatory compliance, or other legitimate purposes, The Creator Mart may request identity verification or KYC information.
This may include:
• Legal name
• Date of birth
• Government-issued identification
• Address information
• Tax information
• Business information
• Bank or payout information
• Verification documents
KYC information may be processed by authorized third-party verification providers.
We use KYC information only for legitimate purposes such as identity verification, fraud prevention, payment processing, security, regulatory compliance, and legal obligations.
7. Product and Content Information
When sellers upload products to The Creator Mart, we may collect and process information associated with those products.
This may include:
• Product name
• Product description
• Product category
• Product tags
• Product version
• Product price
• Product files
• Documentation
• Screenshots
• Preview images
• Demo links
• License information
• Author information
• Product update information
Some product and author information may be publicly displayed on the marketplace.
8. Cookies and Similar Technologies
The Creator Mart may use cookies, local storage, pixels, tags, and similar technologies.
These technologies may be used to:
• Keep you signed in
• Maintain authentication sessions
• Remember preferences
• Maintain shopping and session information
• Improve website functionality
• Improve performance
• Analyze website usage
• Maintain security
• Detect fraud and abuse
• Measure website traffic
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
9. How We Use Your Information
We may use personal information for the following purposes:
• Creating and managing user accounts
• Processing purchases and transactions
• Providing access to purchased products
• Providing downloads
• Managing licenses
• Processing seller earnings and withdrawals
• Verifying seller identity
• Providing customer support
• Responding to inquiries
• Preventing fraud and abuse
• Protecting the security of our website and users
• Improving our Services
• Monitoring website performance
• Understanding marketplace usage
• Sending important service notifications
• Sending permitted promotional communications
• Resolving disputes
• Enforcing our Terms and Policies
• Complying with applicable laws and regulations
10. Sharing of Information
We do not sell your personal information as a standalone commercial product.
We may share necessary information with trusted service providers and third parties when required to operate our Services.
These may include:
• Payment processors
• Payment gateways
• Hosting providers
• Cloud storage providers
• Email service providers
• Analytics providers
• Security providers
• Fraud-prevention providers
• KYC and identity verification providers
• Customer support providers
• Professional advisers
• Legal and accounting service providers
We may also disclose information when required by law, court order, government request, regulatory requirement, or when necessary to protect our legal rights, users, property, or Services.
11. Public Information
Certain information may be publicly visible when you use marketplace features.
This may include:
• Username
• Seller or author name
• Profile image
• Product name
• Product description
• Product images
• Product ratings
• Product reviews
• Public profile information
Please do not publish sensitive personal information in public profiles, reviews, comments, product descriptions, or other publicly accessible areas.
12. Reviews and Comments
Users may submit product reviews, ratings, comments, feedback, or other content.
Information that you voluntarily make public may be visible to other users and may potentially be copied or shared by third parties.
You are responsible for ensuring that information you publish does not contain unnecessary personal or confidential information belonging to yourself or others.
13. Product Downloads and Purchase History
We may maintain records of products purchased or downloaded through your account.
This information may be used to:
• Provide access to purchased products
• Verify purchases
• Validate licenses
• Provide customer support
• Prevent unauthorized redistribution
• Investigate fraud
• Resolve disputes
• Maintain transaction records
Purchase and download records may remain associated with your account for legitimate business, legal, accounting, security, and fraud-prevention purposes.
14. Marketing Communications
We may send transactional and service-related communications, including:
• Account verification emails
• Password reset emails
• Purchase confirmations
• Download notifications
• Payment notifications
• Seller notifications
• Security alerts
• Important service announcements
Where permitted by applicable law, we may also send promotional communications about new products, marketplace updates, offers, promotions, and new features.
You may unsubscribe from promotional communications using the unsubscribe option provided in the communication.
Essential transactional, account, security, and service communications may still be sent when necessary.
15. Data Security
We use reasonable technical, administrative, and organizational security measures designed to protect your personal information.
These measures may include:
• Access controls
• Authentication mechanisms
• Secure transmission
• Security monitoring
• Logging
• Restricted access to sensitive information
• Backup and recovery procedures
• Fraud detection
• Security updates
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should immediately contact us if you believe that your account or credentials have been compromised.
16. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
• The purpose for which the information was collected
• The type of information
• Whether your account remains active
• Transaction requirements
• Tax and accounting requirements
• Legal obligations
• Fraud prevention
• Security requirements
• Dispute resolution
Certain transaction, financial, tax, security, and legal records may be retained even after an account is closed where required or reasonably necessary.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
17. Account Deletion
You may request the closure or deletion of your account, subject to applicable laws and legitimate retention requirements.
Account deletion may result in loss of access to:
• Account history
• Purchased products
• Download history
• Seller dashboard
• Product management features
• Earnings information
• Other account features
Before deleting your account, you should ensure that you have downloaded or retained any products or information you are legally entitled to keep.
We may retain certain information after account deletion when necessary for legal, accounting, security, fraud-prevention, tax, or dispute-resolution purposes.
18. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information.
These rights may include:
• Requesting information about personal data we process
• Requesting correction of inaccurate information
• Requesting deletion of certain information
• Withdrawing consent where applicable
• Requesting information about how your data is processed
• Raising a privacy complaint
• Exercising other rights available under applicable privacy laws
Certain rights may be subject to legal or regulatory limitations.
19. Exercising Your Privacy Rights
If you wish to make a privacy-related request, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests.
This is necessary to protect your information from unauthorized access or requests.
When contacting us, please provide sufficient information to help us understand your request.
Do not send your password, OTP, PIN, CVV, or complete payment card number when submitting a privacy request.
20. Third-Party Websites and Services
The Creator Mart may contain links to third-party websites, applications, payment providers, APIs, tools, or services.
Third-party services operate independently and may have their own privacy policies and terms.
We are not responsible for the privacy practices, security, or content of third-party services.
You should review the privacy policy of any third-party service before providing personal information to that service.
21. International Data Processing
Some of our service providers may process or store information outside your country or jurisdiction.
Where personal information is transferred internationally, we will take reasonable steps to protect that information and comply with applicable legal requirements.
22. Children's Privacy
The Creator Mart is intended for users who are legally permitted to use our Services.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.
23. Fraud Prevention and Platform Security
We may process personal, account, transaction, and technical information to detect and prevent:
• Fraudulent transactions
• Account abuse
• Payment abuse
• Unauthorized access
• Malicious uploads
• Malware
• Copyright abuse
• Fake accounts
• Marketplace manipulation
• Review manipulation
• Suspicious seller activity
• Unauthorized downloads
• Other unlawful or harmful activity
We may suspend, restrict, or investigate accounts, products, or transactions where reasonably necessary to protect users and the marketplace.
24. Seller Uploaded Content
Sellers are responsible for ensuring that products uploaded to The Creator Mart do not unnecessarily contain personal information belonging to other individuals.
Sellers must have the necessary rights, permissions, and authority to upload and distribute their products and associated content.
We may remove or restrict content that creates privacy, security, copyright, or legal concerns.
25. Data Breaches and Security Incidents
If we become aware of a security incident involving personal information, we may investigate the incident and take reasonable steps as required by applicable law.
Where legally required, we may notify affected users, authorities, regulators, or other relevant parties.
26. Legal Compliance
We may collect, use, retain, or disclose personal information when reasonably necessary to:
• Comply with applicable laws and regulations
• Respond to lawful requests
• Comply with tax and accounting requirements
• Prevent fraud
• Investigate suspected unlawful activity
• Resolve disputes
• Protect our rights and property
• Enforce our Terms of Use and other policies
• Protect the safety and security of our users and Services
27. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made due to:
• New features
• Changes to our Services
• Changes in payment providers
• Changes in data processing practices
• Changes in legal or regulatory requirements
• Security improvements
When we make material changes, we may update the "Last Updated" date and may provide additional notice through our website, email, or other appropriate communication methods.
We encourage you to review this Privacy Policy periodically.
28. Contact Us
If you have questions, concerns, privacy requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us.
The Creator Mart
Privacy / Data Protection Contact:
[ADD YOUR PRIVACY EMAIL]
Support Email:
[ADD YOUR SUPPORT EMAIL]
Business Address:
[ADD YOUR REGISTERED BUSINESS ADDRESS]
Please do not send passwords, OTPs, PINs, CVVs, or complete payment card numbers when contacting us.
29. Acknowledgement
By accessing or using The Creator Mart, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information may be collected, used, stored, disclosed, and protected as described in this Privacy Policy.
Last Updated: September 14, 2026